Skip to content

Design, Digested 32 – Accessibility and racism

The accessibility of Netflix’s subtitles, racist tech, small businesses in Tokyo and more.

Design, Digested 32 – Accessibility and racism

Subtitles can be terrible: Netflix’s head of accessibility explains how growing up with deaf parents impacts her work

Netflix’s first Director of Product Accessibility, Heather Dowdy, told Insider what drives her.

🔗 Read the article (on Business Insider)

A Designer’s Guide to Documenting Accessibility & User Interactions

Great documentation helps teams implement accessibility requirements the right way. I will tell you why, what and how designers can document different aspects of accessibility and user interactions requirements, to build better more inclusive products, says Stephánie Walter.

🔗 Read the article (on Stephánie Walter’s blog)

Visit for a surprise

Could spoiling a joke be an accessibility issue? You better believe it, says Eric Bailey.

🔗 Read the article (on Eric Bailey’s blog)

This Startup Is Selling Tech to Make Call Center Workers Sound Like White Americans

Continuing Silicon Valley’s long and storied history of misreading dystopian satires as instruction manuals, a startup has created a tech product that makes call center workers’ voices sound white.

🔗 Read the article (on Vice)

Why Neighborhoods and Small Businesses Thrive in Tokyo

The new book “Emergent Tokyo” looks at how the city was shaped not by disorder or grand design, but by the intermingling of small choices that create spontaneous patterns from the bottom up.

🔗 Read the article (on Bloomberg)

Enjoyed this article?

Ko-fi logo Support me on →


Design, Digested is a newsletter about design, tech, and their implication in our lives. Subscribe.

Related posts

Design, Digested 47 – Privacy, dreamhouses, the woman behind the author
The illusion of privacy, Barbie dreamhouses, Eileen O’Shaughnessy, the benefits of desk research and more.
Design, Digested 46 – The UX of Wise, alternatives to surveys, accessible numbers
On this issue: How Wise compare against Revolut and Starling, the many ways to understand users, how to present numbers and data clearly.
Design, Digested 45 – Performing goodness in UX, automatic captions and more
On this issue: Performing goodness in UX, swearing and automatic captions, the good line-height and more.